Job Description
Description:
Position Summary:
The Telephone/Switchboard Operator provides 24/7 telecommunications and emergency call support for a VA Medical Center and affiliated clinics. This position plays a critical role in patient care, safety, and emergency response operations.
Essential Duties and Responsibilities:
• Answer all incoming internal and external calls promptly and professionally
• Operate computerized switchboard and paging systems
• Route patient, staff, and public inquiries appropriately
• Respond to emergency calls, alarms, disaster codes, and 911 notifications
• Announce emergency codes using public address and paging systems
• Maintain call logs, incident records, and ward information
• Assist callers with placing outgoing calls
• Monitor alarm systems and emergency communication equipment
• Provide calm, professional service to distressed or difficult callers
• Use Microsoft Outlook, Word, and Excel for reporting
• Comply with HIPAA, VA policies, and security requirements
Required Qualifications:
• High school diploma or Associated Degree
• 1–2 years of call center or telephone operator experience
• Medical terminology knowledge preferred
• Strong communication and customer service skills
• Ability to pass background check and security clearance
• HIPAA and VA training required (provided)
Work Environment:
• On-site medical facility
• Rotating shifts; no permanent shift assignments
• VA-provided equipment
...is looking for meticulous individuals for Home-Based Data Entry positions. This job is ideal for housewives and college students seeking flexible, part-time work from home. As a Data Entry Assistant, you will input, update, and maintain accurate data in our systems....
...Certified Screener Req #: 0000254046 Category: Behavioral and Mental Health Status: Full-Time Shift: Evening Facility: Newark Beth Israel Medical Center Department: PESS - ARRIVE Together Prog Pay Range: $30.00 - $36.8...
...industry that's needed a refresh. Project Coordinators at Gray Matter... ...all stakeholders. This is an entry-level role designed for ambitious... ...consultants and project managers during client workshops, meetings... ...results for our customers. Fully remote arrangements are considered...
...application. Purpose of the Role Lead the quality control team to ensure all galvanized products... ...of pre-processing tanks. - Manage nonconformance reports and drive corrective... ...post-dip). - Familiarity with ERP systems and documentation processes. Work...
...beyond. We operate food production, processing, warehousing, and distribution facilities that move locally produced and mission-driven food... ...partners. About This Role Distribution and Logistics management is at the core of our work: this is a critical role where you...