Senior Solutions Consultant Job at Crossfuze, Minneapolis, MN

  • Crossfuze
  • Minneapolis, MN

Job Description

Job Description

Job Description

Description

Crossfuze is recruiting for a Senior Solutions Consultant to join our pre-sales team. We are looking for someone with a strong understanding of the ServiceNow platform who will be able to demonstrate the value of ServiceNow as it relates to specific needs of customers and prospects. Once the value has been communicated, you will need to collaborate with customers to scope out their initiative and recommend a solution to move forward leveraging our Crossfuze Delivery team as needed to craft the solution. 

Position Responsibilities:
  • ServiceNow subject matter expert to provide business and solutions consultancy to our customers and prospects
  • Perform pre-sales support calls by attending customer meetings with Crossfuze Account Executives that may include a formal presentation or product demo
    • Demonstrate functionality of ITSM and 6 other platform applications to prospects/customers
  • Responsible for addressing customer business issues and translating to value through ServiceNow solutions
  • Continually identify product improvements and stay on top of ServiceNow industry trends, market shifts and the competitive landscape
  • For a given engagement, gather requirements and design a technical solution that is designed, sized and scoped for successful project delivery
  • For a given engagement, provide cost estimates with regard to time and resources
  • Act as a strong partner to key people within Crossfuze, ServiceNow, and all prospects/customers, providing a high level of professionalism during all team interaction
  • Work closely with the sales team to determine that our services are positioned properly on all designated accounts 
  • Ensure a smooth transition from sales to the delivery team as projects kick off
  • Determine scope and prepare estimates for high-complexity deals involving multiple workstreams, custom applications, etc.
  • Prepare estimates for RFP responses
  • Assist with Solution Consulting Team logistical tasks such as maintaining demo instances or team collateral
  • Help sales team successfully close business and recommend realistic solutions that enable our delivery team to be successful so they can attain high customer satisfaction scores post-implementation
  • Create and update estimating details on Crossfuze offerings
  • At the direction of the Director of Solution Consulting, will help with onboarding of new hire Account Executives and Solutions Consultants 

What You Bring:
  • 5+ year of sales or pre-sales experience
  • 7+ years of functional and technical knowledge of ServiceNow configuration and implementation
  • Strong technical capabilities to envision and architect complex software solutions within the ServiceNow platform

Certifications:

  • ServiceNow Certified System Administrator & 1-additional platform certification
  • ITIL v3 or v4 certification
Benefits/Compensation:

The quality of work is more important than when or where it gets done. On Fridays starting at noon local time there are: no meetings and no messages, so you are free to use the afternoon for what you need. Email cleanup, a trip to the zoo with the kids, it’s up to you!

  • Flexible remote work options 
  • Additional PTO day for mental health 
  • Competitive paid time off 
  • Half-day Fridays

Your time is valuable, both at work and away from it. We look ahead and support you in your professional goals. While also offering family-friendly benefits.

  • Paid maternity and paternity leave for biological birth and adoption
  • Newborn, adoption and fertility assistance 
  • Competitive training & development programs 
  • Healthcare Plan 
  • 401(k) with employer match 
  • 10 days toward bereavement leave 

Crossfuze believes in promoting mindfulness, relaxation, and wellness. We offer a premium subscription to the Calm app for every employee as well as 5 additional people of the employees’ choice. 



Annual Compensation Range:
The anticipated compensation range for this position is $120,000-150,000 USD annually. Many factors are taken into consideration when determining the compensation rate for a potential new employee including years of experience, training and education, geographic location, and other factors.

Equal Employment Opportunity:
Our organization will not discriminate against or harass any employee or applicant for employment because of race, color, creed, religion, national origin, sex, sexual orientation, gender identity, disability, age, marital status, familial status, veteran status, membership or activity in a local human rights commission, status with regard to public assistance or any other legally protected basis, in accordance with applicable law.

Job Tags

Local area, Remote work, Flexible hours, Shift work

Similar Jobs

ABM Industries

IAD Customer Service Baggage Job at ABM Industries

 ...translators and work with foreign travelers. Basic Qualifications: ~ Must be 18 years of age or older ~ No high school diploma, GED, or college degree required Preferred Qualifications: ~ One (1) year of customer service or similar work experience preferred... 

3D Systems Corporation

Biomedical Engineer Job at 3D Systems Corporation

 ...What We Are Looking For We're hiring a full-time entry-level Biomedical Engineer to join our Virtual Surgical Planning department, where you'll prepare planning files by analyzing medical imaging, simulating surgical procedures, and developing cephalometric analyses... 

Willdan

Building Inspector Job at Willdan

 ...Join to apply for the Building Inspector role at Willdan Why Join Us Be part of meaningful, impactful work that protects and shapes communities. Access growth opportunities through mentorship and continued education. Collaborate with a supportive team of inspectors... 

Snelling

Office Assistant Job at Snelling

 ...Office AssistantWe are seeking a professional and dependable Office Assistant to manage front desk duties, support daily administrative functions, and assist with seasonal tasks. The ideal candidate is organized, proactive, and able to multitask in a fast-paced environment... 

Tinker Federal Credit Union

Mortgage Servicer I Job at Tinker Federal Credit Union

 ...a professional workplace where all employees have the opportunity to feel seen, respected, valued and heard. Tinker Federal Credit Union's Real Estate Lending department has an immediate opening for a Mortgage Servicer I position! This is an exciting opportunity to join...